Techezm Operations
Official Marketplace Partners
ISO-Aligned Controls

Global Marketplace Support and Custom Software Engineering

We help Amazon, BackMarket, and ecommerce sellers scale operations through expert customer service, proprietary RMA technology, and enterprise-grade software solutions.

AmazoneBayShopifyBackMarketRefurbed

Integrated Marketplace Solutions

We bridge the gap between operations and technology.

Marketplace Support

Amazon, eBay, & BackMarket customer service specialists.

RMA Technology

Proprietary SaaS for returns, warranty, and repair tracking.

Custom Engineering

Bespoke software, API integrations, and workflow automation.

E-commerce Dev

Shopify, WooCommerce, and Headless builds.

Performance Marketing

PPC, SEO, and paid social for high-volume sellers.

Marketplace Management

End-to-end account health and listing optimization.

Proprietary Technology

Control Your Returns.
Automate Your Logic.

Our in-house RMA platform connects your customer service team directly to your warehouse. Track items, authorize replacements, and sync inventory in real-time.

  • Automated Replacement Flows
  • Centralized SKU/Serial Sync
  • Role-based Agent Permissions
Authorized
Authorized
Authorized
Authorized
Live Sync Active

Guaranteed Response Times

We strictly adhere to SLA metrics to ensure marketplace health.

Standard

< 24 hours

For small to medium marketplace sellers.

Pro

< 16 hours

High-volume accounts requiring rapid intervention.

Enterprise

< 8 hours

Dedicated agents & real-time Slack/Teams slack.